PERFORMANCE GUARANTEE
Your purchase(s) of Stefan AudioArt headphone/audio system cables are covered by our 30/60/90 day money back guarantee. If you are not satisfied with the performance improvements compared to your current power cable and vibration controls, you may return our products for a full refund within 30 days of the date of delivery. In Addition, you may request an extension of our money back guarantee for another 30 to 60 days from the date of delivery if further evaluation is required based upon additional modifications to your system. Your request for an extension of our 30 day return policy must be made within the first 30 days after receipt of the cable or it will not be honored.
All Stefan AudioArt headphone/audio system cables are covered by our 30/60/90 day money back guarantee with no restocking fee.
All On Sale items are limited to a 14 day return policy.
All AudioValue Products including special editions are cover by our 30 day money back guarantee but are subject to a 25% restocking fee.
All Focal Products (including special editions) are cover by our 30 day money back guarantee but are subject to a 25% restocking fee.
The Kuzma turntable is a special order non-refundable item covered by the manufacturers warranty.
WARRANTY for Stefan AudioArt Headphone/Audio System Cables:
Full 2 Year Warranty covering parts and labor.
Within the period of warranty, (the period of warranty commences at the date product is received) we will remove any defects in the product due to material or manufacturing faults free of charge by either repairing or replacing parts or the products as we deem appropriate. If Stefan AudioArt is not in the possession of your receipt, you are liable to pay the cost for any repair. The warranty does not encompass and Stefan AudioArt is not liable for the following: damage due to improper use (incorrect operation by the user, operation with wrong current supply or voltage, connection to unsuitable power sources, breakage, etc.), normal wear and tear and defects which have inconsequential effect on the value and performance of the product. The warranty automatically expires if repair measures are undertaken by persons not authorized to do so.
All headphone cables subject to design change without notice.
LOCATION
Stefan AudioArt has a state of the art clean room facility in New York and an office and production shop in Connecticut. Please use the following address for mail-in order payments, headphone cable upgrades and repairs:
Stefan AudioArt
115 Grennan Road
West Hartford, CT 06107
stefanaudioart@yahoo.com
Visit About AudioArt for our history and mission statement.